Terms of Service
Last updated: 23 May 2026
These Terms of Service (“Terms”) govern your access to and use of the ReelMakerBot website, applications, APIs, and related services (collectively, the “Service”) provided by Net Business Labs, a partnership firm registered in India with Udyam Registration UDYAM-AP-10-0132536, having its principal place of business at Flat 104, Balaji Dolphin Heights, TPT Colony, Visakhapatnam 530013, Andhra Pradesh, India (“ReelMakerBot”, “we”, “us” or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
1. Eligibility
You must be at least 18 years of age and capable of entering into a legally binding contract under applicable law to use the Service. By using the Service, you represent and warrant that you meet these requirements.
2. The Service
ReelMakerBot allows you to upload a still image and a text prompt to generate a short AI-generated video reel. Generation typically takes between 30 seconds and 5 minutes per reel. Each successful generation consumes one credit from your available balance.
3. Credits and payments
Credits are sold in packs at the prices listed on our pricing page. All payments are processed via our payment partner (Instamojo) in Indian Rupees (INR). Credits are non-transferable, do not expire, and may only be used on the ReelMakerBot account they were purchased on.
We reserve the right to modify pack pricing at any time. Any change will not affect credits already purchased.
4. Refunds
Refunds are governed by our Refund Policy, which forms an integral part of these Terms.
5. Acceptable use
You agree not to use the Service to:
- upload any image you do not own or do not have permission to use;
- create content that is unlawful, defamatory, obscene, sexually explicit, or that depicts minors in any sexual or harmful context;
- generate content that infringes any third party's intellectual property, privacy, publicity, or other rights;
- impersonate any person or misrepresent your identity;
- generate content intended to harass, threaten, deceive, or defraud any person;
- reverse engineer, scrape, or otherwise abuse the Service or its underlying models;
- resell credits or access to the Service without our prior written consent.
We reserve the right to suspend or terminate your account, with or without notice, if we reasonably believe you have violated this section.
6. Intellectual property
You retain all ownership rights to the images you upload. By uploading content, you grant us a worldwide, non-exclusive, royalty-free licence to host, process, and use your uploaded content solely for the purpose of providing the Service to you.
Subject to your full compliance with these Terms and payment of the applicable credits, the generated reel output is yours to use, including for personal and commercial purposes. The Service, including its software, design, and branding, is and remains the property of Net Business Labs.
7. Disclaimer of warranties
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no warranties of any kind, whether express or implied, regarding the Service, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. AI-generated output may vary in quality and is not guaranteed to meet any specific creative expectation.
8. Limitation of liability
To the maximum extent permitted by law, Net Business Labs, its partners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Service. Our aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount you paid us in the three months preceding the event giving rise to the claim.
9. Indemnity
You agree to indemnify and hold harmless Net Business Labs from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your uploaded content, or your misuse of the Service.
10. Termination
You may stop using the Service at any time. We may suspend or terminate your access to the Service at our discretion, with or without notice, including for breach of these Terms. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) shall survive.
11. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of India. The courts at Visakhapatnam, Andhra Pradesh shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Service.
12. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when the Terms were last revised. Material changes will be notified by email or in-product notice where appropriate. Your continued use of the Service after the effective date of any change constitutes acceptance of the revised Terms.
13. Contact
For any questions about these Terms, write to us at admin@reelmakerbot.com or by post at the address listed on our Contact page.